Shipping Policy for cconcepts
Last Updated: 2024-02-20
Thank you for shopping at cconcepts. We strive to provide you with the best shopping experience, and part of that is ensuring a smooth and transparent shipping process. Please read the following Shipping Policy carefully.
Order Processing Time
Orders are typically processed within 3 business days after the payment is confirmed. During high-demand periods, processing times may be extended, and we appreciate your patience.
Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. We offer various shipping options, and the cost will be displayed before you complete your purchase.
Shipping Destinations
We currently ship to USA. If you are located outside these areas, please contact us at [email protected] to inquire about shipping options.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 12 business days.
- Express Shipping: Estimated delivery within 9 business days.
- International Shipping: Delivery times may vary depending on the destination.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by entering the provided tracking number on our website or through the courier’s website.
Customs and Duties
For international orders, customs duties and taxes may apply upon arrival at the destination country. Customers are responsible for paying any additional charges. Please check with your local customs office for more information.
Shipping Delays
While we do our best to ensure timely deliveries, unforeseen circumstances such as weather conditions or customs clearance may cause delays. We appreciate your understanding in such situations.
Lost or Stolen Packages
In the rare event that your package is lost or stolen, please contact us at [email protected] immediately. We will work with the shipping carrier to locate your package or provide a suitable resolution.
Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
cconcepts
16 ROCKVIEW DRIVE
16
IRVINE, CA 92612